Terms and Conditions

1. The Product

The EU AI Act Compliance Checklist is a digital document (PDF) that provides a structured framework to help businesses understand and work through the requirements of the EU AI Act (Regulation 2024/1689). Each copy is dated by edition (e.g. "April 2026 Edition").

The Product is delivered electronically. No physical goods are shipped.

2. Not Legal Advice

The Product is an informational and educational resource. It provides a practical compliance framework based on our understanding of the EU AI Act as at the edition date. It is not a substitute for professional legal counsel.

We are not a law firm and do not provide legal services. You should consult a qualified legal professional for advice specific to your circumstances, jurisdiction, and AI systems.

We do not warrant that use of the Product will result in compliance with the EU AI Act or any other regulation. Compliance decisions remain your responsibility.

3. Licence and Permitted Use

Upon purchase, we grant you a limited, non-exclusive, non-transferable licence to use the Product within your organisation, subject to the following conditions:

You may:

• ✓Use the Product internally within your organisation for compliance planning and assessment
• ✓Share the Product with employees, contractors, and advisers working on your organisation's AI compliance
• ✓Print copies for internal use within your organisation
• ✓Reference the Product in internal reports and documentation

You may not:

• ✗Redistribute, resell, sublicence, or make the Product available to third parties outside your organisation
• ✗Publish the Product or any substantial portion of it online, in print, or through any other medium
• ✗Use the Product to create a competing or derivative product for sale or distribution
• ✗Remove or alter any copyright notices, branding, or attribution
• ✗Claim authorship of the Product or represent it as your own work

A single purchase covers one organisation. Consultancies or agencies using the Product on behalf of multiple clients require a separate purchase for each client organisation.

4. Intellectual Property

All intellectual property rights in the Product, including copyright, remain with Viperfish Media Pty Ltd. Your purchase grants a licence to use the Product as described in Section 3. It does not transfer ownership of any intellectual property.

The EU AI Act itself is public legislation. Our intellectual property covers the original commentary, structure, checklists, test prompts, and presentation of the Product — not the underlying regulation.

5. Purchase and Payment

The Product is sold as a one-time purchase. The price is displayed on the website at the time of purchase and is charged in euros (€).

Payments are processed by our third-party payment provider. By completing a purchase, you also agree to the payment provider's terms of service.

We reserve the right to change the price of the Product at any time. Price changes do not affect purchases already completed.

6. Delivery

The Product is delivered digitally via download link and/or email to the address you provide at purchase. Delivery is typically immediate upon successful payment.

We are not responsible for delivery failures caused by incorrect email addresses, spam filters, or other factors outside our control. If you do not receive your download, contact us and we will resend it.

7. Refund Policy

Due to the digital nature of the Product, we generally do not offer refunds once the Product has been delivered or downloaded.

However, nothing in these Terms excludes or limits your rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). If the Product has a major failure — for example, if it is substantially different from its description or is not fit for its stated purpose — you are entitled to a refund.

To request a refund, contact us at complydrive@viperfish.com.au with your order details and the reason for your request.

7A. EU and UK Consumer Rights — Right of Withdrawal

If you are a consumer located in the European Economic Area (EEA) or the United Kingdom, you have a statutory right to withdraw from your purchase within 14 days without giving any reason, under the EU Consumer Rights Directive (2011/83/EU) and the UK Consumer Contracts Regulations 2013.

You may exercise your right of withdrawal within 14 days of purchase by contacting us at complydrive@viperfish.com.au. We will confirm receipt of your withdrawal and process a full refund within 14 days.

Nothing in this section affects your rights where the Product is defective or does not conform to its description.

8. Accuracy and Updates

The Product reflects our understanding of the EU AI Act as at the edition date printed on the document. The regulatory landscape evolves — official guidance, implementing acts, and court decisions may alter the interpretation or application of the Act after publication.

We make reasonable efforts to ensure accuracy, but we do not warrant that the Product is complete, current, or error-free.

A purchase covers the edition current at the time of sale. Future editions, if published, are separate products and are not included unless explicitly stated.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of or in connection with the Product or these Terms is limited to the amount you paid for the Product.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business
• Regulatory fines or penalties
• Costs of obtaining substitute products or services
• Any damages arising from reliance on the Product for compliance decisions

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including the Australian Consumer Law.

10. Governing Law

These Terms are governed by the laws of Western Australia, Australia. Any disputes arising under these Terms are subject to the exclusive jurisdiction of the courts of Western Australia, Australia.

11. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be severed and the remaining provisions will continue in full force and effect.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page and the "Last Updated" date will be revised. Changes do not apply retroactively to purchases already completed. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, contact us at: